Job Description

  • Prepare and translate itineraries to clients for the various destinations of interest and make sure that all travel arrangements run according to the program.
  • Ability to handle effectively all aspects of Tour Operations such as itinerary planning, reservations, tour quotations, and customer service
  • Exploring and identifying new business opportunities.
  • Researching, developing and creating interesting tour packages to clients to meet market demand.
  • Effectively organize meeting, events, and group bookings
  • You may be required to accompany travel groups if need be.
  • Doing tour bookings – both inbound and outbound.
  • Any other duty as may be assigned from time to time.
  • Should have a thorough knowledge of the East African Tourism product & designing of International itineraries and costing
  • Assists in developing marketing strategies to promote the company and boost company sales
  • Contribute to writing dispatching email marketing campaigns and promote social media engagement and brand awareness campaigns
  • Liaise with hotels and airlines for group bookings & tour operators/partners in other destinations

Qualifications

  • Education: Bachelor’s degree in Travel and Tourism, Hospitality, Business, or a related field is preferred.
  • Experience: Minimum of 2-3 years of experience in travel consulting, tour operations, or a similar role.

Skills

  • Strong knowledge of travel destinations.
  • Excellent communication and interpersonal skills.
  • Sales-oriented with a proven track record of meeting or exceeding sales targets.
  • Proficiency in travel booking systems and software.
  • Ability to work under pressure and manage multiple bookings simultaneously.
  • Attention to detail and strong organizational skills.
  • Knowledge in traveling software (computer reservation systems; Travelport and Amadeus) will be an added advantage.
  • Proficiency in English. Knowledge of additional languages will be an added advantage.
  • Computer skills including proficiency in: Microsoft Office suite, Emails, calendar and internet research.
Job Category: Tour Consultancy
Job Type: Full Time
Job Location: Nairobi

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