Job Description
- Prepare and translate itineraries to clients for the various destinations of interest and make sure that all travel arrangements run according to the program.
- Ability to handle effectively all aspects of Tour Operations such as itinerary planning, reservations, tour quotations, and customer service
- Exploring and identifying new business opportunities.
- Researching, developing and creating interesting tour packages to clients to meet market demand.
- Effectively organize meeting, events, and group bookings
- You may be required to accompany travel groups if need be.
- Doing tour bookings – both inbound and outbound.
- Any other duty as may be assigned from time to time.
- Should have a thorough knowledge of the East African Tourism product & designing of International itineraries and costing
- Assists in developing marketing strategies to promote the company and boost company sales
- Contribute to writing dispatching email marketing campaigns and promote social media engagement and brand awareness campaigns
- Liaise with hotels and airlines for group bookings & tour operators/partners in other destinations
Qualifications
- Education: Bachelor’s degree in Travel and Tourism, Hospitality, Business, or a related field is preferred.
- Experience: Minimum of 2-3 years of experience in travel consulting, tour operations, or a similar role.
Skills
- Strong knowledge of travel destinations.
- Excellent communication and interpersonal skills.
- Sales-oriented with a proven track record of meeting or exceeding sales targets.
- Proficiency in travel booking systems and software.
- Ability to work under pressure and manage multiple bookings simultaneously.
- Attention to detail and strong organizational skills.
- Knowledge in traveling software (computer reservation systems; Travelport and Amadeus) will be an added advantage.
- Proficiency in English. Knowledge of additional languages will be an added advantage.
- Computer skills including proficiency in: Microsoft Office suite, Emails, calendar and internet research.
Job Category: Tour Consultancy
Job Type: Full Time
Job Location: Nairobi